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TBL Comes Full Circle

TBL has come full circle. Yes, we have led the convergence of Cisco voice applications and virtualization with our Unified Communications and Data Center practices. Yes, we were the first to integrate Cisco TelePresence video to WebEx Meeting Center for fully integrated collaborative virtual meetings. But I am talking about really getting back to our roots, to where it all began. TBL has now installed a Cisco phone system for a client in the building where TBL was born.

In late 2006, the three soon-to-be founders of TBL realized that the others were also having entrepreneurial thoughts of breaking out on their own to create a new Cisco Value Added Reseller. Alan Sears, David Cantwell, and Patrick Tredway decided to meet over dinner to discuss the possibility of a joint partnership. As David lives in Charlottesville, the three chose The Hardware Store, a staple of the Charlottesville downtown mall area. Just off the bricks that pave the pedestrian-only Main Street, The Hardware Store was a typical American bar and grill. One of the large booths off to the side was the perfect setting for the three to map out their plans. A napkin documented the ideas brainstormed by the engineers on what would be required to start a new company from scratch. Like Jerry McGuire’s Mission Statement, the three added to the list of ideals that this new organization would stand for, covering how it would support its client base and interact with its manufacturers. The trio agreed that for this to work for each of them, they wanted to create the “perfect Cisco Partner.” A few months later on March 29, 2007 TBL Networks, Inc. was founded and opened its doors for business.

Fast forward four years later. TBL Networks has 17 employees, has been the #1 provider of Cisco voice products to the commercial market in Virginia for the last two years, was named Cisco Collaboration Partner of the Year for 2010, and has 5 of the 7 Voice CCIEs in Central Virginia on staff. And this month, TBL installed a Cisco phone system to a client who now occupies the space that The Hardware Store used to inhabit. Sadly, The Hardware Store is no longer around, but TBL is strong and flourishing. It was truly a full circle moment when I attended a planning session in the main conference room our of new client and saw this sign still hanging on the outside of the building:

A Structured Virtual Infrastructure Part I: Physical Infrastructure

Server virtualization is infectious. It is a technology that tends to take off in record pace in IT organizations that have adopted it as part of their infrastructure. It has been my experience that organizations fall into one of two broad categories when it comes to their virtualization initiatives. They either look at server virtualization as a “Strategic Initiative” or they use server virtualization as a “Tactical Tool.” Let’s explore these categories and then I’ll discuss some infrastructure options for a structured virtual infrastructure.

Server Virtualization as a “Tactical Tool”

I have seen this in many organizations. The IT group needed to test a new application or needed to spin up a new server quickly. What’s the quickest way to spin up a new server? Server virtualization, of course. So, here is how I see many infrastructures get started:

  • IT department downloads the free vSphere Hypervisor
  • IT department proceeds to click next until the hypervisor is installed
  • IT department spins up a few virtual machines on the hypervisor
  • “Life is good. That was easy wasn’t it?”
  • “It’s so easy and cool that more demand creeps up for further virtual machines
  • Pretty soon the IT department wants to host production workloads on the hypervisor
  • “But wait? What about failover, live migration, etc. Don’t I need a SAN for that?”
  • How “much” storage do I need?
  • IT department calculates how much space they are using on their servers, or worse yet, how much disk space in total is available on all of their servers combined
  • “Wow! I need a lot of space to host all of those servers”
  • IT department buys large slow “shared disks” of some variety to satisfy the SAN requirement
  • IT department sets up vCenter on a spare server
  • IT department clicks next until a few hypervisors are installed and added to the new cluster complete with “shared storage”
  • Now there is some equipment and software in place to host virtual machines
  • IT department spins up new virtual machines until they are suddenly out of capacity or things are “just slow and error prone”
  • Virtualization stalls because there is no more capacity and there is a lack of trust in the virtual infrastructure as it stands
  • IT department starts purchasing physical servers again for “critical” applications
  • “Now DR must be provided for those “critical” applications. How can we protect them?”
  • “The easiest thing to do would be to leverage virtualization, but we’re out of capacity and the platform has been problematic”
  • “What do we need to do to leverage virtualization on a larger scale in our infrastructure?”

It’s a vicious cycle and it is why I continue to see companies only 20-40% virtualized. It is great that server virtualization technology has been embraced. However, without proper planning and a structured approach to building and maintaining the virtual infrastructure, many organizations will continue to be only 20-40% virtualized. They are leaving the many benefits of server virtualization and even money on the table if they stall.

So, this series of posts will explore the alternative of server virtualization as a “Strategic Initiative”. This is the approach that I take with my clients at TBL to either build a structured virtual infrastructure from the ground up or remediate a “tactical tool” virtual infrastructure to the point that it becomes an effective platform to host the organizations infrastructure moving forward.

Physical Infrastructure Choices

There are many options when it comes to virtual infrastructure hardware. Before any hardware choices are made, a capacity planning engagement should occur. Notice that capacity planning was not mentioned at all in the “Server Virtualization as a Tactical Tool” scenario. Look at this infrastructure as if it is going to host all of your physical servers even if you will not start there. How else does one determine if the infrastructure purchased for a new virtual infrastructure is sufficient if capacity planning is not performed? I can’t count the number of times that I have heard the equivalent of the below phrase:

  • “These host servers and storage should do since my physical servers don’t really do much.”

How do you know that your host servers don’t do much unless you have performed capacity planning? Is it a gut feeling? I have seen many gut feelings cause server virtualization stall. We need to examine the four “core” resources (CPU, RAM, DISK, and NETWORK) to determine not only our capacity but the level of performance needed. After a proper capacity planning engagement we can determine the “feeds and speeds” of our hardware. However, the hardware choice becomes about more than just raw specs in a structured virtual infrastructure. Let’s examine some options.

Traditional Rackmount Server Infrastructure

This is the standard virtual infrastructure that has been around for a while. With this approach, you take rackmount servers as hosts and provide shared storage via iSCSI, NFS, or Fibre Channel. A diagram of this approach can be seen below.

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This infrastructure is well understood. However, the scalability is somewhat limited. Typically, a virtual infrastructure host will have eight to ten cables attached to it in a 1Gbe environment. This is due to the way that traffic should be separated in a virtual infrastructure. This is fine for a few hosts. As the infrastructure is scaled, the number of cables and ports required becomes problematic. I have seen environments where shortcuts were taken to provide enough ports by combining virtual infrastructure traffic types even though they should be separated. As more hosts are needed a better solution to scaling the infrastructure needs to be in place.

Converged Rackmount Server Infrastructure

This infrastructure consolidates the traditional 1GbE infrastructure into a 10GbE infrastructure by connecting to an FCoE or straight 10GbE switch. This allows more bandwidth and cuts down on the port count required as the infrastructure scales.

image

As this infrastructure is scaled, the number of cables and ports required is much more manageable. It must be noted that the cable infrastructure still scales linearly with the hosts. Port count can still be an issue in larger environments. Also, we really haven’t added anything new on the server management front in this design choice. Again, for smaller, relatively static environments this can work nicely. If the infrastructure needs to be able to scale quickly and efficiently, there are better options.

 

Converged Blade Infrastructure

Large scale ease of management, efficient scaling, and massive compute capacity can be achieved without the inherent cable / port count problems with a converged blade infrastructure. In the example below, a Cisco UCS B-Series converged blade infrastructure to achieve these benefits.

image

Let’s look at the components of this infrastructure model.

  • The UCS 6100 series would be similar to the FCoE switches in the Converged Rackmount Infrastructure. I say similar because it is ideal to still have upstream SAN and LAN switches. In this scenario the 6100 pair act like a host (or multiple hosts) attached to the Fibre Channel Fabric. They accomplish this with an upstream switch that is NPIV capable.
  • The blade chassis provide the backplane connectivity for your compute resources or blades. Each chassis can have up to (8) 10Gb FCoE ports for connectivity. The blades share that connectivity to the upstream 6100’s.
  • The 6100’s then take that FCoE traffic and split it into Fibre Channel to connect to the upstream SAN Fabric and Ethernet to connect to the upstream LAN Fabric.
  • Instead of calculating bandwidth / port counts at the server level as you would in a traditional rack mount scenario, you calculate bandwidth needs at the 6100 level.
  • Less cabling, more scalability, easier management, smaller footprint.

With the up front investment in the 6100’s in this architecture, the solution scales out with only incremental cost very nicely. Also, the 6100’s are the single point of management using the UCS Manager in this infrastructure. The UCS abstracts unique information that would identify a server into a service profile. The types of data in the service profile may include items such as:

  • Bios Settings
  • WWN
  • MAC Addresses
  • Boot Order
  • Firmware Revisions

This way, settings that would normally be configured after a server arrives can be pre-configured. When a new blade arrives you can simply slide the blade into the chassis, assign the service profile, boot it and it is ready to install an OS in minutes. If this OS is ESXi, then that only takes about 5 minutes to install as well.

With the Converged Blade Infrastructure we set up a foundation for ease of incremental scalability when the environment grows. Using this as the model infrastructure, the upcoming posts will examine the different components involved in more detail so that you can get a holistic view of the entire virtual infrastructure as a structure approach is taken to building this out.

TBL Networks says “Play Ball” with the Richmond Flying Squirrels

Earlier this year, TBL Networks received the opportunity to raise funds for CJ’s Thumbs Up Foundation (AKA CJSTUF), a wonderful local charity that raises funds to provide financial assistance to families of children with chronic and life threatening illnesses.  As a contribution to help CJSTUF, the Richmond Flying Squirrels generously donated the chance to throw out the ceremonial first pitch at a Squirrels’ game.  This gift was auctioned at our charity virtual golf tournament, and the winning bidder was no other than TBL’s own Patrick Tredway.

Despite the looming threat of rain and potential for YouTube infamy, Patrick found a way to focus on the task at hand, and, most importantly, not embarrass himself.  While his pitch might have been a little high, the ball easily made its way into the catcher’s mitt.

 Special thanks to the Richmond Flying Squirrels for their generosity in their donation and their continued support that they provide to the Richmond community.  Finally, please take the time to  follow CJ’s Thumbs Up Foundation on Twitter or “Like” them on Facebook to learn more about how you can help this great organization.

Video of Patrick’s first pitch

Behind the Curtain–Ask Harley : Guitar Hero Edition

As you may have read, TBL recently hosted its first Ask Harley : Guitar Hero Edition. As a part of this session, we hosted a live broadcast of Harley and Mr. TBL rocking out to “Beat It” by the late Michael Jackson. Those in attendance to the event received a link where they could feast there eyes upon these savant sirens. While Harley and Mr. TBL were the most obvious players in the video, there was some pretty nifty camera work and technology underpinning the event.

Holstered with nothing more than a Cisco VT Camera and a laptop, Bryce Hazlewood, one of our support engineers, captured the event with professional like precision. The laptop in Bryce’s possession streamed the live video feed to a TBL owned Cisco Show and Share portal server which external participants ultimately used to watch on. I only wish we could have had cameras on the participants as I’m sure we would have captured some great reactions.

In all seriousness, this event marked the beginning of TBL’s adoption of these video technologies to capture, store, categorize, and report on the plethora of video content floating around our organization. Just this week our CEO used the technology to record and post an internal company update. TBL is by no means the biggest company in town, but even we are seeing the need to solidify how we will create and distribute video content efficiently and securely.

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June TBL Lunch & Learn – Windows 7 Migration and VDI

Join us for lunch to learn more about VDI and how it can help you migrate to Windows 7. TBL’s own VMware Certified Design Expert (VCDX) Harley Stagner will lead the discussion and allow you the chance to ask questions. 

PLUS, NO POWERPOINT PRESENTATION!

Dates/Locations:

Richmond, VA – June 9th – Hondo’s
Virginia Beach, VA – June 10th – Ruth’s Chris

Topics:

  • What is VDI?
  • The components of a virtual desktop.
  • How do we gain operational benefits from VDI?
  • What does Windows 7 have to do with it?
  • How VDI can help with pre-Windows 7 software.

Who should attend:

Anyone interested in virtual desktops and simplifiying their infrastructure. 

Save your spot! Register now!

Agenda:

11:30 AM – Registration
11:35 AM – Order Lunch
12:00 PM – Discussion with Harley Stagner
  1:30 PM – Event Close

About Harley:

Harley Stagner is the lead VMware Engineer at TBL Networks. He is the first VMware Certified Design Expert (VCDX) in Virginia and just the 46th person worldwide with that title. Harley is also the author of Pro Hyper-V, which was published in 2009.

About TBL Networks:

TBL Networks, 2010 Cisco Collaboration Partner of the Year and certified VMware Enterprise Solutions Provider partner, provides our customers a wide range of advanced technology solutions, with a focus on Unified Communications, Virtualization and Storage.

Ask Harley: Guitar Hero Edition Question and Answer Summary

On Thursday, May 5th I had my second Ask Harley Session, the Ask Harley: Guitar Hero Edition. This was a session where I answered virtualization and VMware related questions on Twitter. I received a lot of great questions during this session. At the end of the session my virtual band, “Harley Stagner and the 46er’s” played Michael Jackson’s “Beat It” live on Guitar Hero. The song was determined by a vote and the stream was provided by Cisco Show and Share. Thank you to all who participated. Below are the questions and their answers in case you missed them on Twitter.

Ask Harley: Question 1 – What are the reasons / cases for using different VMware NMP PSPs? Why would you not use Round-Robin? Thanks!

NOTE: This answer was originally provided over a series of Tweets by Harley Stagner on 5/5/11 at TBL Networks’ Twitter site as part of our “Ask Harley” series.

Answer:

The VMware NMP PSP that is chosen (either MRU or Fixed) by default will typically be the supported PSP for the storage array.

You should not change to Fixed or MRU from the default.

Changing to Round-Robin is supported on all arrays unless specifically noted by the vendor.

Having said that, different arrays will have different support of the Round-Robin functionality.

More info about path selection policies can be found here: http://bit.ly/ltblbs

 

Ask Harley: Question 2 – Everyone talks about the advantages of VDI. What are some disadvantages?

NOTE: This answer was originally provided over a series of Tweets by Harley Stagner on 5/5/11 at TBL Networks’ Twitter site as part of our “Ask Harley” series.

Answer:

VDI is not going to be the magic-bullet technology to cure desktop woes in all environments.

Capital savings tend to not be as heavy in VDI deployments. Operational savings is where it’s at with VDI.

If you want to just serve up applications in lieu of a whole desktop, VDI is probably not the right fit today.

VDI can make laborious desktop refreshes, desk-side visits for desktop issues,

and rolling out OS patches over the network a thing of the past.

Much more analysis needs to be put into a VDI deployment because there are many more moving parts (and users).

VDI can have some great operational cost savings (and capital savings at scale).

However, one must do their due diligence in the analysis.

 

Ask Harley: Question 3 – Can VMFS Extents be used to create a datastore that is capable of hosting a VM file server that needs more than 2TB of space?

NOTE: This answer was originally provided over a series of Tweets by Harley Stagner on 5/5/11 at TBL Networks’ Twitter site as part of our “Ask Harley” series.

Answer:

While extents can extend the size of a VMFS volume, the maximum virtual disk size for a VM is still 2TB minus 512 bytes.

I would discourage the use of extents anyway because if you lose one extent the whole datastore is lost.

A more suitable option for a very large datastore would be NFS, not VMFS.

You still will not get past the 2TB single virtual disk limitation on the VM, though.

More information on the maximums discussed here can be found in vSphere configuration maximums guide.

 

For those of you who missed the Live Streaming on Cisco Show and Share of “Harley Stagner and the 46er’s”, here it is 🙂

http://www.youtube.com/watch?v=32WzkPyDSCM&feature=channel_video_title

Fun with Cisco – Tablets, Streaming and TelePresence

There are many great things about working for TBL Networks (e.g.  TBL’s very liberal cocoa policy).  In addition, as 2010 Collaboration Partner of the Year for Cisco’s East Area, I receive the opportunity to use and experience cutting-edge technology as it is released.  Below are some examples.

Cisco Cius

As the trend continues towards tablets (nearly 9 million tablets in use at small and midsize businesses in the U.S), Cisco has entered the market with the Cisco Cius. As the first business tablet for mobile collaboration,  the Android powered tablet brings the mobility of a tablet with the collaborative power of  Cisco, including Cisco Quad, Presence, IM and integrated, one-click access to WebEx Meeting Center.

Recently, TBL’s Cameron Corbin was photographed with tablet.  In addition, Cameron also got the chance to ride hoverboard and pet a unicorn.  Unfortunately, I don’t have pictures of that … yet.

TBL Networks Cisco Cius

Cisco TelePresence System 1100

I have always wondered if there would be a day when I would think, “The future is here.”  I had pinned my hopes on Dippin Dots giving me a specific date, but thanks to Cisco, I can safely say that the future has arrived.

The Cisco TelePresence System 1100 allows you to have the intimacy of a face-to-face meeting without the difficulty and cost of travel.  Perhaps most importantly, you can finally reenact your favorite scene from Star Trek in the comfort of your own office.

Cisco Show and Share

Cisco Show and Share is a webcasting and video sharing application that helps enterprise organizations create highly secure video communities to share ideas and expertise.

In addition to using the video for internal purposes, you can also use Show and Share to broadcast your video live to external viewers.  Recently, TBL Networks streamed a live performance from Harley Stagner and the 46ers on the May 5th edition of Ask Harley using Show and Share.

In the video below, you can see the performance being watched via TBL’s live stream.

http://www.youtube.com/watch?v=6JVB-l09Ncs&feature=channel_video_title