single number reachability
At TBL Networks, we each have a single number for our customers to reach us. Leveraging Cisco Mobility functionality, callers simultaneously ring our desk phone and cell phone. Cisco Mobility extends the lines of business anytime, anywhere, to any device. This is more than just your PBX’s Call Forward functionality. But why is this important?
*Call forwarding desk phones to cell phones often obscures the original caller’s ID with your own office phone number. With Cisco Mobility, the Caller ID is “pushed” to your cell phone, allowing you to effectively manage and screen your calls.
*Call forwarding desk phones to cell phones generally bypasses office voicemail systems, leaving numerous unanswered calls in your cell’s voicemail box. Cisco Mobility monitors the line for unanswered calls and conveniently deposits them in your office voicemail system, offering the ease of a single voicemail box to check and guaranteeing you will always have the full features of the Cisco Unity Voicemail system at your disposal.
*Call forwarding desk phones to cell phones indiscriminately sends every caller to your cell phone. With Cisco Mobility, users can create filters that allow approved callers to be extended to their cell phone, or to block certain callers from being extended.
*Call Forwarding desk phones to cell phones removes the ability to answer calls at your desk. Cisco Mobility simultaneously rings both devices, giving you the option to answer the most appropriate one, and then transition the call between desk phone and cell phone – or vice-versa – at the touch of a button.
*Call Forwarding desk phones to cell phones sends all your calls to a single device. Cisco Mobility allows administrators to entitle users to have up to 10 different phone numbers ring simultaneously with their desk phone.
*Ever had someone whom you did not intend to have your cell phone number learn it from Caller ID when you were forced to call them directly from it? Cisco Mobility offers users a “portal” that can be accessed from any phone, allowing them to log into their desk phone and initiate an outbound call from their office dial tone. Doing so displays only the office Caller ID to called parties, effectively hiding your cell phone’s Caller ID.
So, how many numbers do you have? Do the math. With TBL and Cisco Mobility, the answer is easy.